Knowledge management

Building an Agentic AI Search Platform for Enterprise Knowledge Work

Generative AI Agentic AI Data Engineering

Enterprise knowledge work is drowning in documents. Internal policies, technical specifications, contracts, regulations, and research are scattered across siloed repositories — and the tools built to search them haven't kept pace with the scale or complexity of real business questions. nexocode built Recordya to change that. Powered by an agentic RAG architecture, Recordya doesn't just find relevant documents — it reasons across them, connects to live databases and external regulatory sources, and delivers precise, cited answers that knowledge workers can actually act on.

Building an Agentic AI Search Platform for Enterprise Knowledge Work

The Problem

Large organizations generate and accumulate knowledge at a pace that outstrips their ability to use it. A compliance analyst needs to cross-reference a new regulation with five internal policy documents and two database fields — and gets a keyword search that returns 300 results. A procurement manager needs to check whether a supplier meets a technical standard buried in a 200-page specification. A legal team member needs to understand how a clause in one contract relates to precedents in a dozen others.

Classic keyword search fails these users because it matches terms, not intent. Basic semantic search improves recall but still retrieves chunks — it doesn’t synthesize, reason, or answer. Even first-generation RAG systems hit a ceiling: single-step retrieval over flat document collections can’t handle the multi-hop, multi-source reasoning that complex enterprise questions require.

The cost of this gap is real: knowledge workers spend an estimated 20–30% of their time searching for information, and many still can’t find what they need. Decisions get delayed. Errors go undetected. Institutional knowledge stays locked.

The Solution: Recordya

nexocode designed Recordya from the ground up as an agentic AI search platform — one where an AI agent plans and executes a reasoning strategy across multiple sources before producing a final answer. The architecture separates retrieval from reasoning, enabling capabilities no single-step search system can match.

Agentic RAG Architecture

At the core of Recordya is an AI agent that decomposes complex questions into sub-queries, selects the right sources and retrieval strategies for each, synthesizes intermediate findings, and produces a coherent, cited response. Unlike pipeline RAG — where a query goes in and chunks come back — Recordya’s agent decides how to answer, not just what to retrieve.

This enables multi-hop reasoning: the agent can first retrieve a regulatory clause, then use that result to query an internal policy document, then check a database field to verify compliance — all within a single user query.

Multi-Source Connectivity

Recordya is built to reach knowledge wherever it lives:

Recordya combines dense vector search, sparse keyword retrieval, and metadata filtering in a hybrid retrieval layer that is tuned per query type. This avoids the failure modes of purely semantic systems (missing exact terms) and purely keyword systems (missing conceptual matches), delivering higher precision and recall across diverse document types and query styles.

Cited, Auditable Answers

Every answer Recordya produces is traceable. The system surfaces source citations with document references, page numbers, and relevant excerpts, so users can verify responses and build trust in the output. In regulated industries — legal, compliance, finance, pharma — this auditability is not a nice-to-have; it is a requirement.

Dynamic, Context-Aware Widget Library

Recordya’s interface goes beyond plain text. When the agent synthesizes a response, it also determines the most appropriate presentation format for the result — and renders it as an interactive widget inline in the conversation.

A question about supplier compliance doesn’t return a paragraph — it renders a structured checklist. A query comparing two products returns a side-by-side comparison table. A question about project timelines returns an interactive timeline view. A data query from a connected database returns a formatted, filterable data grid. The answer arrives in the form that is most immediately useful, not the form that was easiest to generate.

This widget layer is built as an extensible, registerable library. Recordya ships with a core set of pre-built widget types: comparison tables, data grids, document excerpts with inline source highlighting, structured checklists, timeline views, and chart visualizations. Enterprise clients can define and register their own custom widget types to match domain-specific workflows — a pharmaceutical organization might add a clinical trial summary card, a legal team might define a contract clause comparison panel, a procurement team might register a supplier scorecard.

Critically, the AI doesn’t select from a fixed menu and fill in blanks. It generates widget configuration dynamically from retrieved context — populating fields, rows, labels, and visual parameters from the actual answer content. This closes the gap between AI-generated insight and structured, actionable output that fits naturally into existing business processes.

On-Premises and Private Cloud Deployment

Enterprise data cannot always leave the building. Recordya is architected for on-premises and private cloud deployment, giving organizations full control over where their data is processed and stored. The platform can operate entirely within a customer’s infrastructure, with no dependency on external LLM APIs when required.

Enterprise Access Control and Multi-Tenancy

Recordya respects existing organizational boundaries. It integrates with Active Directory and SSO providers to enforce document-level access permissions — ensuring that users only retrieve content they are authorized to see. Multi-tenant configurations allow different business units or client groups to operate independently within a shared deployment.

Impact

Recordya transforms how enterprise teams interact with their knowledge assets:

Case Study Schema Building an Agentic AI Search Platform for Enterprise Knowledge Work

Tools

Python

Python

LangChain

LangChain

LangGraph

LangGraph

React

React

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Challenges

Designing for Multi-Step Reasoning, Not Just Retrieval
Building a reliable agentic system required moving well beyond standard RAG patterns. The central engineering challenge was designing an agent orchestration layer that could plan dynamically — choosing retrieval strategies, handling partial results, detecting when more information was needed, and producing coherent final answers — without hallucinating or losing context across reasoning steps. nexocode's team developed a structured agent architecture using LangGraph, with explicit state management and fallback paths to ensure consistent, auditable behavior across diverse query types.

Handling Enterprise Document Diversity
Real enterprise document collections are messy: scanned PDFs, legacy formats, mixed encodings, embedded tables, charts, and inconsistent naming conventions. Building a robust ingestion and chunking pipeline that preserves semantic coherence, extracts tables and structured data accurately, and maintains document metadata at scale required deep engineering work across OCR, layout parsing, and chunk-boundary optimization.

Bridging Unstructured and Structured Data
Answering questions that span documents and databases requires resolving semantic concepts into schema-level queries in real time. nexocode built a query routing and translation layer that enables the agent to issue structured database queries — generated dynamically from natural language — and combine their results with retrieved document passages. This hybrid retrieval capability is one of Recordya's most technically demanding and most differentiating features.

Latency at Scale
Agentic multi-step reasoning introduces additional round-trips compared to single-pass retrieval. Making Recordya feel responsive — even when the agent executes three or four reasoning steps across large document collections — required aggressive caching, parallel retrieval execution, and streaming response delivery, so users see answers emerging rather than waiting for a batch result.

Building a Reliable Widget Generation Layer
Making the AI reliably select and populate the right widget type from natural language context required significant engineering across prompt design, output validation, and schema enforcement. The system must parse structured configurations from a generative model, validate them against typed widget schemas, degrade gracefully to plain text when confidence is insufficient, and do all of this within the latency budget of a streaming response. nexocode built a typed output pipeline that constrains the model's widget vocabulary to registered types while preserving the extensibility for client teams to define and add their own. Handling the full range of edge cases — partial results, ambiguous query types, widgets spanning multiple source types — made this one of the more technically demanding layers in the platform.

testimonial author photo

Nick Maragopoulos
Head of Marketing at BOUSSIAS

In just three months, nexocode delivered a production-ready data lake platform on Google Cloud Platform. They integrated our core systems, Salesforce and an eCommerce database, into a fully automated pipeline that ingested over 3 million records across 1,000+ structured tables. The result was a clean, unified data environment that significantly improved accessibility, reduced manual effort, and enabled self-service reporting through Metabase.

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